Colorado Central Telecom does not share your information.

However, we need to officially inform you of that to fulfill requirements from the Federal Communications Commission.

What is CPNI?

Customer Proprietary Network Information (CPNI) is information that relates to the quantity, technical configuration, type, destination, location, and amount of use of a telecommunications service, subscribed to by any customer of a telecommunications carrier, and that is made available to the carrier by the customer solely by virtue of the carrier- customer relationship;” 47 U.S.C. § 222(h)(1)(A); see also 47 C.F.R. § 64.2003.  

What this means in practical terms is that CPNI is information that the communications networks and systems that Colorado Central Telecom and those of any other telecommunications carriers generate when you place or receive telephone calls including Voice over Internet Protocol (VoIP) calls.
Without this information, the networks would not be able to operate.
Some examples of CPNI include the types of telecommunications services you currently purchase, how you use them, and the billing information related to those services, including items such as the types of local, long distance and fixed wireless telecommunications services that you have purchased and your calling details.
Other information related to how the Internet operates, information that web pages use, etc. may or may not be considered CPNI because the FCC has changed the classification of broadband, however, that determination is currently on appeal in federal court.  Colorado Central Telecom, however, also takes your broadband privacy seriously and does not use any such information collected by its network for marketing purposes at this time.

Colorado Central Telecom use of CPNI

 

Colorado Central Telecom takes your privacy seriously.  Under federal law, broadband providers who offer VoIP and any telecommunications carrier that receives or obtains CPNI as a result of the operation of its network must take reasonable measures to protect that information from unauthorized disclosure.
We are allowed to use the information to provide services, to bill for services, and to provide certain information where required for lawful purposes such as for 911 calls or if there is a court order or other lawful request for this information.  We are permitted to disclose CPNI information to our customers of record and to persons that our customers have authorized to receive this information.
If someone calls and requests your CPNI information and we have no authorization for that person, then we cannot provide the information to them.

Colorado Central Telecom currently does not share ANY CPNI information for marketing purposes with anyone, that includes within the company and it’s subsidiaries. Colorado Central Telecom does not anticipate doing so in the future. If at some point Colorado Central Telecom decides to use this information in order to better serve you as our customer, we will first notify you by email before using your information. If you do not want us to use your information to offer additional services, you can let us know through email at maisie@coloradocentraltelecom.com. Your decision will remain in effect unless you change it.

What is CPNI?

Customer Proprietary Network Information (CPNI) is information that relates to the quantity, technical configuration, type, destination, location, and amount of use of a telecommunications service, subscribed to by any customer of a telecommunications carrier, and that is made available to the carrier by the customer solely by virtue of the carrier- customer relationship;” 47 U.S.C. § 222(h)(1)(A); see also 47 C.F.R. § 64.2003. 

CPNI stands for Customer Proprietary Network Information. In plain English, it’s the information Colorado Central Telecom’s network generates when you make a VoIP call.

Without this information, our network would not be able to operate. Examples of CPNI include billing information and calling details.

Colorado Central Telecom is allowed to use CPNI for billing, providing service, 911 calls and if there is a court order for information.

Beyond that, Colorado Central Telecom does not share any CPNI information for marketing purposes, and does not anticipate doing so in the future.

If that changes, you’ll be notified by email and will be given the option to opt out.