Colorado Central Telecom uses a growing network of 15 towers in Chaffee County and 5 towers in Saguache County to serve more than 1,400 homes and businesses. Check to see if you’re covered.
Wireless Internet: How It Works
It’s not satellite. It’s not cellular. It’s fixed wireless Internet, and it gives us the flexibility to reach rural areas inaccessible to incumbent network technologies.
Colorado Central Telecom connects rural residents, many of whom are unable to obtain Internet service from traditional providers.
We’re able to provide those rural connections because we use new, innovative technology that lets us reach the unreachable.
Here’s how it works:
Our towers beam Internet service to a dish on your house, which is connected to a Wi-Fi router that provides online access.
Your Internet traffic travels back and forth from the Wi-Fi router, dish and tower, allowing you to stream movies, connect on social media and surf the web.
It’s not just fast; it’s reliable. We leverage three different sources of backhaul – the link between our network and the World Wide Web – to ensure a redundant connection that won’t let you down.
This network of backhaul, towers and on-site equipment is called fixed wireless Internet service. It doesn’t require miles of costly underground cables or sluggish satellite connections to reach rural areas — that’s why we’re the go-to Internet provider for rural Coloradans in Chaffee and Saguache counties.
Frequently Asked Questions
Are you a satellite service?
Colorado Central Telecom does not use satellites to provide Internet service. Instead, we use powerful fixed wireless technology to beam the Internet straight to your house. If you have line of sight to one of our 20 towers, we can get you connected.
Can you improve service for my cell phone?
Colorado Central Telecom does not provide cellular phone service, and our network is completely separate from those operated by mobile phone providers. For assistance with your cell phone, please contact your cellular service provider.
Are there limits to how much data I can use?
Colorado Central Telecom provides buffet-style, all-you-can-eat Internet service. That means you can use the Internet all you want without worrying about overage fees, throttled speeds or service interruption. So go ahead, watch that movie — it won’t cost you any extra.
Do I have to sign a contract?
We don’t believe in roping our customers into expensive, lengthy contracts with costly early termination fees. Our service is month-to-month. If you don’t like us, you fire us.
Can I change my service after signing up?
If you want a faster connection, or decide you can make do with less, go ahead and make the change. We don’t tack on extra fees for changing service. Just call our friendly support staff at 719-937-7700 ext. 1 and update your account.
What if I'm going on an extended vacation?
We offer a $10/month service suspension mode for customers planning extended absences. Just call our friendly support line at 719-937-7700 ext. 1, let us know when you’ll be heading out of town, and we’ll take care of the rest. When you’re ready to return, give us another call and we’ll reactivate your service.