The VoIP Difference

Different technology, but with the same features you’ve come to expect from landline phone service. Plus, all calls within the continental United States are free.

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Standard Features

Colorado Central Telecom’s VoIP phone service includes all long distance calls within the contiguous United States, as well as caller ID, call waiting, call forwarding and voicemail. You can also keep your existing landline phone number.

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VoIP Phone: How It Works

Voice over Internet Protocol may sound complicated, but VoIP phone service is used the same way as traditional landline telephones. Just plug your regular home phone into the VoIP adaptor, and voila! Phone service over the same reliable network as your Internet.

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VoIP is short for Voice Over Internet Protocol, and that’s exactly what the phone service is.

VoIP uses Internet protocol to place calls. Your voice signals are converted into data so they can be transmitted over the Internet. This happens so fast that VoIP calls are indistinguishable from analogue phone calls.

You don’t have to get a fancy new phone to use VoIP. Just plug your regular landline phone into our analogue telephone adapter, and you’re ready to go.

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Stay in touch with our simple, reliable VoIP phone service.

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Customizable, enterprise-grade communications solutions for your business.

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Frequently Asked Questions

What is VoIP?

VoIP is short for Voice Over Internet Protocol, and that’s exactly what the phone service is. VoIP uses Internet protocol to place calls. Your voice signals are converted into data so they can be transmitted over the Internet. This happens so fast that VoIP calls are indistinguishable from analogue phone calls.

You don’t have to get a fancy new phone to use VoIP. Just plug your regular landline phone into our analogue telephone adapter, and you’re ready to go.

Can I use the Internet and my VoIP phone at the same time, or is it like dial up?

Thanks to the wonders of modern technology, you can use the Internet and your VoIP phone at the same time. While they both use the same network, there’s plenty of capacity to handle Internet and voice calls simultaneously.

What's the difference between VoIP and regular landline phone service?

Whereas landline phone service uses a network of telephone wires, VoIP phone calls are carried over the Internet.

How reliable is VoIP?

Your VoIP service depends on your Internet service. The reliability of our network is our highest priority, but if you lose your Internet connection because of a power outage at your home, your VoIP phone won’t work.

You can protect against this by purchasing an inexpensive uninterruptible power supply (UPS), which provides a battery backup for your equipment. VoIP phone service can also be affected by Internet outages.

What standard features come with VoIP service?

Colorado Central Telecom’s VoIP phone service includes all long distance calls within the continental United States, as well as caller ID, call waiting, call forwarding and voicemail. You can also keep your existing landline phone number.

Can I keep my existing number if I switch to Colorado Central Telecom?

For the most part, yes. When you sign up for VoIP, just notify customer service that you’d like to port your number. You’ll have to fill out a form authorizing the transfer, but we’ll take care of the rest.

The majority of our customers are able to keep their existing number. However, some rural telephone companies are exempt from Federal Communications Commission rules regarding number porting. Customers in those areas will not be able to port their numbers.

How will my phone service be delivered?

Colorado Central Telecom will provide you with a small box called an Analog Telephone Adaptor, or ATA. Your Internet service plugs in on one side and your phone plugs in on the other side. Just connect your regular landline phone into the ATA and use it as usual.

Do I have to subscribe to Colorado Central Telecom Internet to get VoIP phone service?

Yes. Our VoIP service runs on our Internet service, so Internet needs to be live before we can activate VoIP phone service.

Does Colorado Central Telecom's VoIP service support 911?

Colorado Central Telecom’s VoIP service does support 911, but there are some important differences to be aware of in the event of an emergency because power failures and Internet outages will affect your ability to call 911 and other emergency services.

  • As with all VoIP services, Colorado Central Telecom VoIP services may not work during a power outage. This can be prevented by purchasing battery backup, also called an uninterruptible backup power supply.
  • Your VoIP phone operates over the same network as your Internet service. As such, your VoIP phone will not function in the event of an Internet outage or other service interruption, even if the battery backup is working.
  • If you move your ATA box to a new residence without updating your registered address, 911 calls may not work correctly. They may fail to complete, or emergency personnel may be unable to identify your location.

More information is available at our 911 disclosure page.

Interested?

Our Internet and VoIP phone services aren’t just fast and reliable, they’re local.
With Colorado Central Telecom, you get better service from people who care.

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