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Colorado Central Telecom – News Briefs
**BEGIN ALERT – UPDATE** – 1/25/21 – 11:30 Hrs – All systems in Chaffee County, Custer County and Lake County are operational. **END ALERT**
January 11, 2021 – With the addition of the Custer County and surrounding areas Internet customers CCT is in process of separating off from the SECOM network. With this process, we may experience several interruptions on Internet access. We apologize to our new Custer County and surrounding area subscribers for any outages you may experience. We are working with SECOM to properly mitigate these issues.
January 1, 2021 – Colorado Central Telecom Expands its Service Area
Colorado Central Telecom is now providing Fixed Wireless Internet service in Custer County, SW Fremont County and NW Huerfano County, including the town of Westcliffe, the town of Silver Cliff and the villages of Cotopaxi and Gardner,Colorado.
We have purchased certain assets and service fulfillment agreements from SECOM, Inc. We are working with SECOM to transition the network operation during the next 90 days and begin equipment upgrades/replacements on various existing network sectors throughout CY 2021 and CY 2022. As we transition the various SECOM network sectors over, we will be updating our “Network Status” link above, to show operational status of the new areas as well.
We hope to improve the overall subscriber experience over time and will work with SECOM to make this effort go smoothly as possible.
Colorado Central Telecom Launches New Service Management Platform
Colorado Central Telecom is continuously working to provide effective, user friendly and secure services to all its Customers. As a part of a new service management platform we have now launched our new Customer Portal, enabling each of our Customer’s with secure access to their Account information.
Please login to your Account by clicking the Customer Portal “Login” link above and see what’s new!
Field Operations Update – COVID-19, January 2021:
Colorado Central Telecom installations and offline service calls will still be performed as long as the people in the household are not ill, wear a face covering and maintain at least a 6-foot distance from our technicians while they are working. We want to ensure continuity of operations while keeping the community and our employees safe.
Network Update (COVID-19):
Due to the increased Coronavirus (COVID-19) community mitigation practices being implemented, by local, state and federal authorities (more people being requested to stay in their homes), some portions of our network may be experiencing slower than normal Internet speed. Our Network team continues to monitor our network and the increased use arising from COVID-19 community mitigation practices. We are looking at ways to improve our network performance and your service. We apologize for the inconvenience & will provide updates as we learn more.
Residential Internet Subscribers
Business and Healthcare Internet Customers
Get in touch
We’re always happy to help. Visit our Buena Vista office or contact our friendly staff at 719-937-7700 or click the button below to send our support staff a message.